We collect information when you contact us via our site. In addition, we automatically receive and record information from your computer and browser, including your IP address, software and hardware, and the page you request.
When you use our platforms, you may transmit information to us, some of which may identify you ("Personal Data"). This is particularly the case when you fill in forms (such as the contact form), when you subscribe to our newsletter, when you contact us - whether by telephone, e-mail or any other means of communication - or when you report a problem.
Thisinformation may contain the following data:
-The data required to join the service we provide on our platforms. This data includes your first and last name, company and position, e-mail address and telephone number. This information is mandatory.
Otherwise, Midi Pile will not be able to provide you with the services offered by our platforms and you will not be authorized to transmit your messages on our platform;
- A postal address;
- A copy of all exchanges between you and Midi Pile;
- Details of your visits to our platforms and the content you have accessed;
- Where applicable, your responses to our surveys and questionnaires and any reviews you have left to evaluate content, as this information may be used in particular for research and analysis of user behavior;
- Data we may ask you to provide when you report a problem with our platforms or services, such as the purpose of your support request;
- Data related to your location where you have agreed to us collecting and processing such data.
All theinformation we collect from you may be used to:
-Personalize your experience and meet your individual needs;
- Improve our site;
- Improve customer service and your support needs;
- Contact you by e-mail.
Your personal data will not be transmitted to any third party company. We are the sole owners of the information collected on this site. Your personal information will not be sold, traded, transferred, or given to any other company for any reason, without your consent, other than what is necessary to fulfill a request and/or transaction.
We implement a variety of security measures to keep your personal information safe. We also protect your information offline. Only employees who need to perform a specific job (for example, billing or customer service) have access to personally identifiable information. The computers and servers used to store personally identifiable information are kept in a secure environment.
All users can modify or delete their personal information at any time by contacting the data controller. The managers of the site can also see and modify this information. (Cf Legal Notice) Your personal data are kept for a period of 3 years.
We store your personal data within the European Union. If you have an account or have left comments on the site, you can request a file containing all the personal data we have about you, including the data you have provided to us. You may also request the deletion of your personal data. This does not include data stored for administrative, legal or security purposes.
You have the right to receive a copy of your personal data in our possession ("right of access"). You may also request the deletion of your personal data and the rectification of erroneous or obsolete personal data ("right of deletion and right of rectification"). Please note that we may retain certain information about you where we are required to do so by law or where we have a legitimate reason to do so. You also have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data for direct marketing purposes or to processing carried out on the basis of our legitimate interest ("right to object"). You have the right to limit the processing of your personal data ("right to restriction"). Please note that this right only applies if you challenge the accuracy of your personal data during the period of time required for us to verify the accuracy of your personal data; in the event of unlawful processing by us; or if you request a restriction of the use of your personal data rather than its deletion; if we no longer need the personal data for processing purposes, but they are still required by you for the establishment, exercise or defence of legal claims; if you exercise your right to object for the duration of the verification as to whether the legitimate reasons we are pursuing prevail over yours. You have the right to lodge a complaint with the competent supervisory authority or to obtain redress from the competent courts if you consider that we have not respected your rights. You also have the right to the portability of your data, i.e. the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format and the right to transmit this data to another data controller ("portability right"). You also have the right to set out instructions on what to do with your personal data after your death.